New York transit agency drops ‘ladies and gentlemen’ for gender-neutral terms
New York City’s transit system is scrapping the phrase “ladies and gentlemen” in favor of more gender-neutral terms when greeting passengers. The Metropolitan Transportation Authority is replacing “ladies and gentlemen” with terms like “passengers,” “riders” and “everyone,” as well as replacing its prerecorded messages so conductors can explain in real-time when a delay is expected, according…
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